Data Protection

Abc9 Privacy Policy — Your data is safe with us

Abc9 takes your personal data seriously. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Why Your Data Is Safe with abc9

A quick overview of our key privacy protection features

SSL Encryption

At abc9, all your data is protected with 256-bit SSL encryption. From login to payment, everything travels through encrypted channels — completely out of reach from third parties.

Your Data Is Never Sold

Abc9 never sells your personal data to third-party advertisers or brokers. Your data is used solely to improve our services.

No Payment Data Stored

Your credit/debit card number or mobile banking PIN is never stored on abc9's servers. Payments are processed directly through a secure gateway.

Regular Security Audits

Abc9's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

Your Data, Your Control

You can view, correct, or delete your data at any time. Your privacy settings are entirely in your hands.

Cookie Transparency

We are fully transparent about which cookies abc9 uses and why. You always have the option to decline non-essential cookies.

1

Introduction & Scope

Abc9 (https://abc9.im) is an internationally licensed online Sports Betting and gaming platform. When you use our services, you naturally share certain personal information with us. This Privacy Policy provides a full account of how that information is collected, used, stored, and protected.

This policy applies to abc9's website, mobile app, live chat, and all other digital channels. Using abc9 means you agree to this Privacy Policy.

Please Note: This Privacy Policy was written in Bengali for your convenience. In the event of any legal dispute, the English version shall take precedence.

We believe data protection is not just a legal obligation — it is our ethical responsibility to you. That is why abc9 manages your data with full transparency and never collects information beyond what is necessary.


2

What Information We Collect

Abc9 only collects information that is necessary to provide its services. A breakdown by category is provided below:

Data Type Example How We Collect It
Identity Information Name, date of birth, nationality Registration Form
Contact Information Email, mobile number Registration / KYC
Identity Verification Documents NID, Passport, Driving License KYC Process
Financial Information Payment methods, transaction history Deposit / Withdrawal
Device & Technical Information IP address, browser, and device type Automatically
Gaming Activity Betting history, wins and losses, session duration While using the platform

Beyond the information listed above, we only collect your location data when you explicitly grant permission and it is required for the service.


3

Purpose of Data Collection

Abc9 uses your data for the following specific purposes:

  • Account Management: To support registration, login, password recovery, and overall account security.
  • Identity Verification (KYC): To meet legal obligations and prevent fraud.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your complaints, questions, and issues promptly.
  • Promotions & Bonuses: To send you relevant offers and bonuses (only with your consent).
  • Responsible Gaming: To detect unusual gaming behavior and provide timely support.
  • Legal Compliance: To meet regulatory requirements and prevent money laundering.
  • Service Improvement: To improve platform performance and enhance the user experience.

Our Commitment: abc9 will never use your data beyond the purposes stated above. Every use has a clear and legitimate reason behind it.


4

Data Sharing & Disclosure

Abc9 shares your information with third parties only in limited circumstances and strictly on a need-to-know basis. The cases in which data may be shared are outlined below:

  • Payment Processors: Limited transaction data is shared with bKash, Nagad, Rocket, or your bank solely to process transactions.
  • KYC Service Provider: Authorized third parties may be used to verify your identity.
  • Legal Authorities: Information may be disclosed pursuant to a court order or a lawful request from a regulatory authority.
  • Technology Providers: Trusted partners are used for server hosting, cloud storage, and security services.

Important: abc9 never sells or rents your information to advertisers, data brokers, or any other commercial parties.

We have Data Processing Agreements (DPAs) in place with all third-party partners, binding them to protect your information.


5

Cookies & Tracking Technologies

Abc9 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security, and site performance Deleted at the end of the session
Functional Cookies Remembering language preferences and theme settings 1 Year
Analytics Cookies Traffic analysis & service improvement 2 Years
Marketing Cookies Relevant Ads & Promotions 30 days (subject to consent)

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.


6

Data Retention Period

Abc9 retains your information only for as long as necessary. The following factors guide how we determine retention periods:

  • Active Account: All relevant data is retained for as long as the account remains active.
  • Legal Obligation: In accordance with AML (Anti-Money Laundering) regulations, transaction records are retained for a minimum of 5 years.
  • After Account Closure: Upon account closure, data is generally deleted after 3 years, unless required by law.
  • Marketing Data: Withdrawing consent will result in your immediate removal from our marketing list.

To request deletion of your data Help Center Contact us. Data will be deleted within 30 days unless a legal obligation requires otherwise.


7

Your Rights

As an abc9 user, you have the following rights over your personal data:

Right to Access You can view what information we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information.
Right to Erasure Under certain conditions, you may request the deletion of your data.
Right to Restrict Processing In certain cases, you may request that the processing of your data be restricted.
Right to Portability You can obtain your data in a structured, portable format.
Right to Object You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, email us at support@abc9.im or Help Center Get in touch. We typically respond within 30 days.


8

Children's Privacy

Abc9 does not knowingly collect any information from individuals under the age of 18. Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.

A Note for Parents: If your child has accidentally registered on abc9, please contact support@abc9.im immediately. We will promptly close the account and delete all associated data.


9

Third-Party Services & Links

The abc9 platform may occasionally reference third-party services. These third parties operate under their own privacy policies, and abc9 is not responsible for them.

  • Payment gateways (bKash, Nagad, Rocket) operate under their own privacy policies.
  • Game software providers maintain their own data protection standards.
  • Abc9 ensures that all partners comply with international data protection standards.

We recommend reading the privacy policy of any third-party service before using it.


10

Policy Changes & Updates

Abc9 reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means:

  • Notification sent to your registered email
  • Notification displayed upon logging into the site
  • The "Last Updated" date at the top of this page will be revised

Updated policies take effect 30 days after publication. Continued use of the service after that period indicates your acceptance of the new policy. For significant changes, we will seek your explicit consent.

To view previous versions of our Privacy Policy, Help Center Contact us.


11

Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@abc9.im
  • Help Center: abc9.im/help-center
  • Live Chat: Via the chat icon at the bottom right of the site

Our privacy team typically responds within 2 business days. More complex requests may take up to 30 days.

Play safe, stay with abc9

Enjoy the best betting and gaming experience with your data kept secure. Register at abc9 today and claim your 100% Welcome Bonus.

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